Last Updated: 25 July 2026

1. Introduction

This Cookie Policy explains how Ecosolv Renewables Ltd ("we", "our", "us") uses cookies and similar technologies on our website.

It explains what cookies are, why we use them, the types of cookies that may be used, and how you can manage your cookie preferences.

This Cookie Policy should be read alongside our Privacy Policy.

2. Who We Are

Ecosolv Renewables Ltd

Unit R30 Marshall Way
Commerce Park
Frome
Somerset
BA11 2FE

Email: sales@ecosolvrenewables.co.uk

Our website provides information and quotation services for:

Air Source Heat Pumps
Solar PV Systems
Battery Storage Systems
Underfloor Heating Solutions

3. What Are Cookies?

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website.

Cookies help websites to:

Remember your preferences
Improve website performance
Enable website functionality
Keep websites secure
Understand how visitors use the website

Some cookies are deleted when you close your browser (session cookies), while others remain on your device until they expire or are deleted (persistent cookies).

4. How We Use Cookies

We use cookies to:

Ensure our website functions correctly
Improve your browsing experience
Remember your preferences
Maintain website security
Analyse website performance (where enabled)
Support features such as forms and interactive tools

We do not use cookies to sell your personal information.

5. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website.

They may be used to:

Keep the website secure
Enable page navigation
Support online forms
Maintain session security
Protect against fraudulent activity

These cookies cannot normally be switched off because the website relies on them to function.

Functional Cookies

These cookies remember choices you make and improve your experience.

Examples include:

Remembering your preferences
Saving language or accessibility settings
Supporting interactive website features

Analytics Cookies

Where enabled, analytics cookies help us understand:

Which pages are most popular
How visitors use our website
How visitors found our website
Areas where we can improve the website

Analytics cookies are only used where required consent has been provided.

Marketing Cookies

If marketing technologies are used in the future (such as Google Ads or Meta advertising), marketing cookies may be used to:

Measure advertising performance
Deliver more relevant advertising
Prevent repetitive advertisements
Understand campaign effectiveness

These cookies will only be used where you have given your consent.

6. Third-Party Services

Our website may include services provided by trusted third parties.

These services may place their own cookies or use similar technologies.

Examples include:

GHL Agentic Answers
LeadConnector
Google services (where enabled)
Spruce
OpenSolar
Payaca CRM

If you use these services through our website, they may process information in accordance with their own privacy and cookie policies.

7. AI Voice Assistant

Our website includes an AI Voice Assistant to help answer customer enquiries.

Where necessary to provide this service, technical information may be processed to support the operation of the AI Voice feature.

The AI Voice Assistant is provided to improve customer service and assist with initial enquiries.

Further information about how personal information is handled is available in our Privacy Policy and AI Privacy Notice.

8. Managing Your Cookie Preferences

Where required by law, you will be asked to choose your cookie preferences before non-essential cookies are placed on your device.

You can usually choose to:

Accept all cookies
Reject non-essential cookies
Change your preferences at any time

If a cookie preference centre is available on our website, you can revisit your choices at any time.

9. Browser Settings

Most web browsers allow you to:

View stored cookies
Delete cookies
Block cookies
Receive notifications before cookies are stored

Please note that blocking all cookies may affect the functionality of some parts of our website.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or our website.

The latest version will always be published on this page.

11. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, please contact: