Last Updated: 25 July 2026

1. Introduction

Welcome to the Ecosolv Renewables Ltd website.

These Terms & Conditions govern your use of this website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

These terms apply only to the use of this website and any information or online services provided through it. They do not replace any separate quotation, contract or installation agreement you may enter into with Ecosolv Renewables Ltd.

2. About Us

This website is owned and operated by:

Ecosolv Renewables Ltd

Unit R30 Marshall Way
Commerce Park
Frome
Somerset
BA11 2FE

Email: sales@ecosolvrenewables.co.uk

We provide renewable energy solutions including:

Air Source Heat Pumps
Solar PV Systems
Battery Storage Systems
Underfloor Heating Solutions

3. Use of This Website

You agree to use this website only for lawful purposes.

You must not:

Use the website in any way that breaches applicable laws or regulations.
Attempt to gain unauthorised access to the website, servers or connected systems.
Upload viruses, malware or harmful code.
Interfere with the operation or security of the website.
Use the website to transmit unlawful, abusive or misleading material.

We reserve the right to restrict or suspend access where misuse is suspected.

4. Website Content

The information on this website is provided for general guidance about our products and services.

While we make every reasonable effort to ensure the information is accurate and up to date, we do not guarantee that all content is complete, accurate or current at all times.

Information on this website should not be relied upon as professional, technical or financial advice. Recommendations for renewable energy systems are made only after considering your individual property and requirements.

5. Quotations

Any quotation requested through this website is provided without obligation.

Quotations are based on the information available at the time and may change following a site survey, technical assessment or changes in product availability, specification or applicable grant schemes.

A quotation does not create a contract until accepted by both parties in accordance with our separate contractual documentation.

6. Government Grants and Savings

Information relating to government grants, incentives, energy savings or projected performance is provided in good faith.

Eligibility for grants, including the Boiler Upgrade Scheme or any future government incentive, is determined by the relevant scheme rules and may change without notice.

Energy savings and performance estimates are illustrative and will vary depending on factors such as property construction, occupancy, insulation levels, weather conditions, system design and energy usage.

7. AI Voice Assistant

This website includes an AI-powered Voice Assistant to help answer general enquiries.

The AI Voice Assistant is intended to:

Provide general information.
Assist with initial enquiries.
Help collect information for quotations.
Direct enquiries to the appropriate member of our team.

The AI Voice Assistant does not provide professional engineering advice and does not make decisions regarding product suitability, quotations, pricing, contracts or installations.

Where necessary, enquiries will be reviewed by a member of the Ecosolv Renewables team.

Please refer to our AI Privacy Notice for further information about how AI is used.

8. Third-Party Services

Our website may provide access to services operated by third parties, including online calculators, quotation tools or customer management systems.

These may include:

CRM Agentic Answers
LeadConnector
Spruce
OpenSolar
Payaca

We are not responsible for the availability, content or privacy practices of third-party websites or services. Your use of those services is subject to their own terms and privacy policies.

9. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Ecosolv Renewables Ltd.

This includes, but is not limited to:

Text
Graphics
Photographs
Logos
Icons
Videos
Downloads
Page layouts
Website design
Branding

You may view and print content for your personal, non-commercial use only.

You must not reproduce, copy, distribute, modify, republish or commercially exploit any part of this website without our prior written permission.

10. Links to Other Websites

Our website may contain links to third-party websites for your convenience.

These links do not imply endorsement, and we are not responsible for the content, availability or security of external websites.

11. Limitation of Liability

To the fullest extent permitted by law, Ecosolv Renewables Ltd shall not be liable for any loss or damage arising from:

The use of this website.
Temporary website unavailability.
Errors or omissions in website content.
Reliance on information published on the website.
Technical faults beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence.

12. Privacy

Your use of this website is also governed by our:

These documents explain how we collect, use and protect your personal information.

13. Cookies

Our website uses cookies and similar technologies.

Please refer to our Cookie Policy for details of how cookies are used and how you can manage your preferences.

14. Website Availability

We aim to keep our website available at all times.

However, we do not guarantee uninterrupted access and may suspend or restrict access temporarily for maintenance, security updates or technical reasons.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will take effect when the updated version is published on this website.

You should check this page periodically to ensure you remain aware of the current terms.

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us